If you just received a shipment notification please allow 1 to 6 working days for the tracking information to update.

When will I get my order?

We are proud to offer  Free Insured & Tracked Shipping on all orders! Please note that we require 3 to 5 business days on average to fulfill your order before dispatching it (in peak periods please allow for up to 7-10 business days). Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 12 to 20 business days. Please consider any holidays/natural disasters/virus/war/clearance/customs delays that might impact delivery times. 

We may split your order into multiple shipments. If this occurs, you’ll be notified and receive a tracking number for each shipment. 

If you have any questions with your order, feel free to contact us at support@fayprincess.com or through our Facebook page and we will be glad to help!